FAQs
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At Pretty Polished, we prioritize transparency and satisfaction for our valued clients. That's why we've curated a comprehensive list of frequently asked questions to address any inquiries you may have about our services and procedures. We're here to provide clear and concise answers.

If you can't find what you're looking for, our dedicated customer support team is just a message or call away. Your satisfaction is our priority, and we're committed to ensuring you have all the information you need for a seamless experience with Pretty Polished. Thank you for choosing us for your cleaning and outdoor care needs.

Frequently Asked Questions

Do you offer Green Cleaning Services?

We strive to be environmentally and health conscious. This is why we created ECOS. ECOS is one of our signature systems. We take every opportunity to reduce exposure to cleaning chemicals and we only use safe and approved green products. Our equipment is energy efficient, and our staff is thoroughly trained on waste disposal and recycling. We believe our impact on the planet today is vital to the sustainability of our families’ tomorrow. We are dedicated to reducing our impact, and helping you reduce yours.

Will I have the same people cleaning my building?

We do our best to have the same professional cleaners in your business every time we clean. However, sometimes due to vacations, illness, or cleaners being rescheduled we may have to send a different cleaner or team instead. Our primary goal is to provide a consistent clean no matter who cleans your business.

Can Pretty Polished provide a free quote for janitorial services?

Yes! Pretty Polished offers free, no-obligation quotes for janitorial services. Contact us today to request your personalized quote and experience the difference with Pretty Polished!

How does Pretty Polished stay up-to-date with the latest cleaning techniques and technologies?

Pretty Polished is committed to continuous improvement and staying at the forefront of the industry. We aim to implement the latest cleaning technologies and techniques to deliver superior results for the businesses we serve.

What measures does Pretty Polished take to ensure confidentiality and security during office cleaning?

Pretty Polished understands the importance of confidentiality, discretion and security in the workplace. Our cleaning professionals undergo background checks and sign confidentiality agreements to safeguard sensitive information during office cleanings. Pretty Polished assigns trained professional staff to your facility. Staff wears company shirts, parks in designated areas and is continuously trained in safety.

What are the benefits of outsourcing janitorial services for businesses?

Outsourcing janitorial services to Pretty Polished offers numerous benefits for businesses, including cost savings, improved cleanliness and hygiene, enhanced productivity, less managing, less liability and peace of mind knowing that your facility is in capable hands.

How does Pretty Polished ensure safety during post-construction cleaning?

Safety is our top priority at Pretty Polished. Our team is consistently trained and follows strict safety protocols and utilizes appropriate personal protective equipment to ensure a safe and efficient commercial post-construction cleaning process.

Can Pretty Polished accommodate custom cleaning schedules?

Yes! Pretty Polished understands that every business has unique cleaning needs and schedules. Whether you require daily, weekly, or monthly cleaning services, we can create a customized cleaning plan that fits your specific requirements.

What sets Pretty Polished apart from other companies?

At Pretty Polished we prioritize quality, reliability, and customer satisfaction. Our ECOS system, which requires the use of fragrant eco-friendly cleaning products, saves our customers money by reducing the exposure of employees and patrons to toxic chemicals, and any associated allergies, illnesses and costs. PRETTI, our signature system, saves time and money by ensuring the people we send to work for you are: Professional; Reliable; Empathetic; Trustworthy; Timely and Intelligent. Our commitment to excellence make us the premier choice for disasater recovery and facilities support services.